How do you log bugs?

 Hello,

    In this blog, I'm going to explain about how do you log bugs?

How do you log bugs:

     Identifying bugs is crucial in the testing process. When you find a bug, it is essential to report the bug for it to be fixed properly. Writing a bug report is a crucial stage of the bug lifecycle, which comes right after it is identified. This stage lays the foundation for Debugging and ensures a bug-free user experience. 

What is a Bug Report?

    In the course of the QA process, when a bug has been identified, it has to be documented and sent to developers to be fixed. Given that software is exceptionally complex, layered, and feature-heavy in the current digital environment, most QA pipelines generate multiple bugs.

    Naturally, QAs spend considerable time researching how to report a bug in a way that benefits developers and helps them debug with speed and efficacy.

Benefits of a good Bug Report:

    A good bug report covers all the crucial information about the bug, which can be used in the debugging process:

     1. It helps with a detailed bug analysis

     2. Gives better visibility about the bug and helps find the right direction and approach towards debugging.

     3. Saves cost and time by helping debug at an earlier stage.

     4. Prevents bugs from going into production and disrupting end-user experience.

     5. Acts as a guide to help avoid the same bug in future releases.

     6. Keeps all the stakeholders informed about the bug, helping them take corrective measures.

How to write an Effective Bug Report:

    An effective bug report should contain the following:

      1. Title/Bug ID

      2. Environment

      3. Steps to reproduce a Bug

      4. Expected Result

      5. Actual Result

      6. Visual Proof (screenshots, videos, text) of Bug

      7. Severity/Priority

1. Title/Bug ID:

    The title should provide a quick description of the bug. For example, “Distorted Text in FAQ section on <name> homepage”.

    Assigning an ID to the bug also helps to make identification easier.

2. Environment:

    A bug can appear in a particular environment and not others. For example, a bug appears when running the website on Firefox, or an app malfunctions only when running on an iPhone X. These bugs can only be identified with cross browser testing or cross device tests.

    When reporting the bug, QAs must specify if the bug is observed in one or more specific environment.

3. Steps to Reproduce a Bug:

    Number the steps clearly from first to last so that the developers can quickly and exactly follow them to see the bug for themselves. 

4. Expected Result:

    This component of Bug Report describes how the software is supposed to function in the given scenario. The developer gets to know what the requirement is from the expected results. This helps them the extent to which the bug is disrupting the user experience.

5. Actual Result:

    Detail what the bug is actually doing and how it is a distortion of the expected result.

    1. Elaborate on the issue

    2. Is the software crashing?

    3. Is it simply pausing in action?

    4. Does an error appear?

    5. Or is it simply unresponsive?

    Specificity in this section will be most helpful to developers. Emphasize distinctly on what is going wrong. Provide additional details so that they can start investigating the issue with all variables in mind.

6. Visual Proof of Bug:

    Screenshots, videos of log files must be attached to clearly depict the occurrence of the bug. Depending on the nature of the bug, the developer may need video, text, and images.

7. Bug Severity:

    Every bug must be assigned a level of severity and corresponding priority. This reveals the extent to which the bug affects the system, and in turn, how quickly it needs to be fixed.